FAQ
Questions about RV service
Straight answers about how a visit works and what to expect.
All questions
Before, during and after a visit
Every RV is welcome, and our focus is high-value coaches: Class A diesel pushers, high-end Class A and Super C motorhomes, luxury fifth wheels and premium travel trailers.
Yes. Diesel pushers are at the center of what we do, from house systems and generators to slides, leveling and power.
We start by listening to the symptoms, then test the affected system step by step until we find the root cause. You hear what we found and approve the plan before any repair.
Yes, we come to your coach at home, at a storage lot or at a campground, as long as the location allows service visits. We'll check access with you before the visit.
Your coach's year, make and model, a short description of what's happening, any error codes on panels or the dash, and where the coach is parked.
Yes. A pre-trip visit checks batteries, slides, jacks, generator, climate, water systems and roof so small problems are found before you leave.
Yes. We inspect used coaches system by system before you sign, so you know what you're buying.
Call (866) 292-6838 or send the Request Service form with a few details about your coach. Russell will get back to you to talk it through.
Forsyth County, Cumming, North Atlanta and the Lake Lanier area, including Alpharetta, Milton, Johns Creek, Suwanee, Buford, Gainesville, Dawsonville, Canton, Roswell and Duluth.
Payment options are confirmed when your service is scheduled.
Tell us what the coach is doing or not doing, when it started, whether it happens on shore power, generator or batteries, and anything that changed recently. Plain words are fine.
Stop using the affected system if it seems unsafe, avoid forcing slides or jacks, and take photos of any error messages. If water is leaking, shut off the pump or city water.
We can inspect and diagnose any coach. If it's still covered by a warranty or service contract, check your coverage terms first, since some require repairs at an authorized location.
Often, yes, at a storage lot or your property, if access is arranged ahead of time. We'll share what we found after the visit.
We explain which parts are needed and the expected wait, and you approve before anything is ordered. We schedule the return visit once parts arrive.
Make sure we can reach the coach and its bays, have it on power if possible, clear the area around the affected system, and keep keys or access codes ready.

Cumming, GA · North Atlanta
Ready when your coach is
Call Russell, describe what's going on, and get a clear plan for your coach.
